• Resolved eLeXeM

    (@elexem)


    Hello, Team Heteor;
    attempting to try out your plugin, I seem to be too stupid to set up its Facebook section and can’t seem to figure out what I’m doing wrong.

    I have activated the plugin and it is showing at the expected place below posts. I also activated its Facebook portion and obtained an App-ID to put into the appropiate box in options (but I’m not sure if I have all setttings on their end right. I looked for some detailed documentation on how to set up and test properly but found none, neither here in the plugin’s FAQ section nor on your website. :/ Pardon me, should I have overlooked something.)
    The Facebook tab is showing, but clicking it does nothing. Isn’t there supposed to be a comment box showing as seen on https://goo.gl/images/H8Nuo1 ?

    Thank you for any help you may be able to provide.
    Cheers – LX

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi there,

    Sorry for the late reply.
    You just need to activate the plugin and enable Facebook Comments at the plugin options page, nothing else. If you post the url of webpage where you are trying to get it working, we might be able to look into it.

    Thread Starter eLeXeM

    (@elexem)

    nah, nevermind, but thanks for getting back to me.

    We’ve decided to go without social commenting for the time being.
    Cheers anyway ??

    Where do I find fb comments for specific url where fb comments are embeded on webpage

    Plugin Author Heateor Support

    (@heateor)

    @elexem, Okay. No worries.
    @navnathsawant, Not sure what you mean. Would you please be clear?

    I wants to integrate fb comments on my website for specific page. That comments section will appear on my fb page. Is it possible to see all comments on my fb page which is publicly accessible.

    Thanks

    Plugin Author Heateor Support

    (@heateor)

    @navnathsawant, Sorry, it’s not possible to sync Facebook Comments at your website and those at your Facebook fan page, since Facebook itself deprecated this feature in November 2017.

Viewing 6 replies - 1 through 6 (of 6 total)
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