How to stop generating main order

  • Resolved gunadurai

    (@gunadurai)


    4 years, 7 months ago

    Dear support team, This is my website https://www.ahabazaar.co.uk/ We have installed Dokan vendor plugin for my different vendors Currently order splitting one main order two suborders. We wan to generate only suborders because Delivery (Startup Logistics) considering mail order also have separate order. Could you please help use to resolve this issues

    • This topic was modified 4 years, 7 months ago by gunadurai.

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Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @gunadurai ,

    Thanks for reaching out.

    The main order is not created by Dokan. WooCommerce creates the main/parent order and then Dokan creates the sub-orders. Excluding the parent order creating will not be a viable solution as the whole order process will be broken.

    I will recommend to disable the main order trigger that notifies the delivery system. Depending on the delivery system you are using you need to make sure the main order is filtered.

    I hope I was able to clear the idea. You can discuss with the delivery system developer to get more information about their triggers.

    Thank you ??

    Thread Starter gunadurai

    (@gunadurai)

    Dear Rashed Ripon,

    Thanks for reply,

    Is there any option in pro version or customize?

    Hello @gunadurai ,

    Unfortunately, the pro version does not include such built-in functionality. You will have to make the customization with the help of a professional developer.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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