How to stop CookieYes from blocking content from loading?

  • Resolved bierepost

    (@bierepost)


    4 months, 2 weeks ago

    Hello,

    I’ve been experiencing an issue where my website content doesn’t load. Additionally, the CookieYes banner never shows up, even after refreshing the page. I’ve read on the forum that this might be an issue related to WP Rocket, but I’m not using that plugin.
    For the record, when I deactivate CookieYes, the content loads correctly. Clearly, this plugin is causing the issue.

    • This topic was modified 4 months, 2 weeks ago by bierepost.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @bierepost,

    Greetings from CookieYes!

    Your banner is currently disabled. Please enable it from CookieYes > Advanced settings. Also, please share the screenshots of website content not being loaded.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @bierepost,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

    Hi there i have the same issue here. I am using the latest version of the plugin and i have created a staging site to test the issue. When i activate your plugin; the images of the site disappear. I use a premium theme called Avada. Could you please help? the staging site is this: https://staging2.biocarehellas.gr/

    • This reply was modified 1 month, 4 weeks ago by spinach.
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