• Resolved cheonmu

    (@cheonmu)


    Hi,

    As you can see from the link, all images seem to be under optimization now.

    But I never selected Bulk optimization. What should I do to stop it?

    And when i tried to optimize images manually, “Error: Error downloading file – incorrect file size (downloaded: 55, correct: 483840 )” <- this error is occur.

    How do i fix that?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Hey,
    thanks for your message.

    Even if you didn’t select Bulk ShortPixel, the images could have been newly added and thus the image optimization, by default, is triggered.

    As for the errors noted: I’m not sure what it could be exactly but I invite you to contact us directly with your site and API Key so we can assist you.

    Thank you,
    Alex

    Thread Starter cheonmu

    (@cheonmu)

    Thanks for answering.

    How can i give you my API key?

    I was bought ur service already so i cant post here

    my website is https://seoartgallery.con

    Thank you

    Plugin Author ShortPixel

    (@shortpixel)

    Hi,
    you can find the API Key you’re using with ShortPixel Image Optimization plugin in Settings/ShortPixel.

    Best regards,
    Alex

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How to stop bulk optimization of all images?’ is closed to new replies.