• Resolved 8themes

    (@8themes)


    Hello,

    We have created a custom taxonomy “Brands”. It displays well while you creating the product from the Dashboard like admin https://i.prntscr.com/kK-YNbL1S-mXgRypADGP-g.png but it’s not available for the vendors while they creating products from their vendor dashboard. Could you, please, tell us how could we enable displaying the custom taxonomy for the vendors that sell on the site?

    Regards

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @8themes,

    By default, the Brands taxonomy support is already available in the premium plan of the Dokan plugin. But as per the forum rules, we’re unable to discuss PRO features here.

    If you’ve any queries about the premium feature of the Dokan plugin, you can contact us through our support channel.

    However, if you would like to get the Brands taxonomy in the free version of the Dokan plugin, it will require additional customization.

    As per our support policy, we’re unable to help with a custom solution. In that case, you can get help from any developers.

    Thank you,

    Thread Starter 8themes

    (@8themes)

    Hello,

    Thank you for your reply.
    Let’s clarify: do you have your own Brand taxonomy in the premium version or you added support of the custom taxonomies (no matter brands or any other custom taxonomy) in the premium version only?

    Regards

    • This reply was modified 3 years, 7 months ago by 8themes.

    Hi @8themes,

    Dokan premium plan has integration with the YITH WooCommerce Brands Add-On plugin. So, users won’t need to do any custom code to get brand taxonomy.

    Thank you!

    Thread Starter 8themes

    (@8themes)

    Hello, @tanjiralmamun

    We are very glad for users of the YITH WooCommerce Brands Add-On plugin but we are not one of them. We are developers of the XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 and our theme comes with our custom Brand taxonomy. We had communication with your team a year ago about cooperation, we added your plugin to the list of compatible plugins and you added our theme to the link of compatible themes https://wedevs.com/dokan/themes So, we are interested in how to show that custom taxonomy in the product settings while vendor creating product. Do you understand my request? Not the taxonomy created by the third-party plugin, we use built-in custom taxonomy. Do I need to contact your team using private email or you can share any solution here?

    Regards

    Hi @8themes,

    Sorry, it’s my bad. I couldn’t recognize you.

    Since you’re the author of the XStore theme, if you need any solution kindly contact us using private email.

    Thank you!

    Thread Starter 8themes

    (@8themes)

    Hello,

    Ok, thank you. I have sent an email to Gobinda Tarafdar but I’m not sure if this person is responsible for the technical issues. We would be very grateful if you could check, please, and redirect email to the correct department if case we contacted wrong email.

    Regards

    Hi @8themes,

    Muhammad Yeasin is following your query. Kindly get in touch with him, and I’m marking this topic as resolved.

    Thank you!

    Thread Starter 8themes

    (@8themes)

    Hello,

    Ok. Thank you very much.

    Regards

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘How to show custom taxonomy while vendor creating product?’ is closed to new replies.