• Resolved nychelper

    (@nychelper)


    Hi, how to set woocommerce shipping to select zip code only? so I have an online store in New York City, I only delivery my products to New York City only, I have setup delivery zone as see screenshot https://nimb.ws/gb3xUO0 but doesn’t works, I test it ship to other states still allow to checkout order, I only see the warning said ” Customer matched zone “Locations not covered by your other zones ” does woocommerce not support delivery by zip codes any more? or do I need a third party plugin to support shipping to selected zip codes? anyone can help? please

    thank you for reading.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @nychelper,

    I see that you’re using the limit zip code functionality already. Can you let us know if you have other shipping zones enabled? Can you please share screenshots of your shipping zones, classes, and methods? This will help us better understand your setup.

    Additionally, please share a screenshot of the checkout page with shipping debug enabled (?WooCommerce → Settings → Shipping →?Shipping Settings?→ Enable debug). This will show a notice bar at the top of the checkout page to show which zones have been triggered and which matching methods are triggered – This gives us clues as to whether there’s a shipping zone issue, or a shipping method issue if it’s?not?being triggered.

    Alternatively, you could provide us with your site’s link and a test address so we can run a test, too, if possible.

    Looking forward to your reply.

    Thanks!
    -OP

    Thread Starter nychelper

    (@nychelper)

    Can you let us know if you have other shipping zones enabled?
    no other shipping zone

    Can you please share screenshots of your shipping zones, classes, and methods?
    shipping zone screenshot https://nimb.ws/Bq7XzAW
    classes screenshot https://nimb.ws/z3ixaQk
    methods screenshot https://nimb.ws/yukgMsR and https://nimb.ws/Wa6D3eS

    share a screenshot of the checkout page with shipping debug enabled
    debug enable screenshot https://nimb.ws/idtGHJ8

    please test front page https://shorturl.at/bfjtR

    • This reply was modified 8 months, 2 weeks ago by nychelper.

    Hey, @nychelper!

    Thanks for the screenshots!

    I just tested this on my website and I got the “Locations not covered by your other zones” message only when I had the debug mode enabled.

    But regardless of having it enabled or not, I did get a message saying there was not shipping option.

    And if I tried to run the order anyway I got another error message:

    But I could see that this does not happen on your website. So let’s investigate to find out what is causing this issue.

    From your screenshots, your shipping zone seems to be set up correctly.

    Are all your plugins updated?

    Can you try and remove the current shipping zone and add a new one just for New York, without the zip codes to check if it works?

    Can you please also try adding only one zip code and testing it too?

    Let us know how it goes.

    Looking forward to your reply.

    Have a wonderful day!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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