• Resolved elliotnft

    (@elliotnft)


    Hello,

    at the moment all orders that include virtual + downloadable products will go as completed status after payment.

    If I need to manually deliver the order, how I can do?
    Basically, I need that the user can see the file after I will mark manually the order as completed.

    Is it possible?
    Order –> payment –> Processing –> manually operated -> Completed

    Tks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello there,

    The default behavior for a virtual product order is to be completed status after the payment is clear.

    But of course, you can manage this. Please refer to this blog below to learn more about how to change order status when there is a virtual product, using custom code.

    It is highly recommended to use a plugin like Code Snippets to add custom PHP code into your site without directly accessing the functions.php file. Here is an article that explains how to use the Code Snippets plugin:

    https://www.wpbeginner.com/plugins/how-to-easily-add-custom-code-in-wordpress-without-breaking-your-site/

    I hope this helps.

    Hopefully, you were able to find a way forward with the issue. I’m going to mark the thread as resolved. Feel free to create a new topic if you need assistance with anything else.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘How to set order status as PROCESSING for virtual + downloadable?’ is closed to new replies.