How to send mail with small logo icon?

Hi @cfm168!

To add your logo to your store’s emails, first, upload your logo image into the media library and copy its link.

Then, go to WooCommerce > Settings > Emails, search for the Email template section and paste the image’s link on the Header image field.

More about customizing emails in WooCommerce here:
https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/

Let us know how it goes for you!

Hi @judagutor,

Thank you for quick response.

I’m talking about the email logo icon on receiver’s email here: https://ibb.co/9nbrnXp
Want to confirm if your instruction is for this.

Note: My current setting is “Customize with Mailpeot”. Email template hided. The header image used for email content logo, but not sender email address icon that I want.

Please advise. Thanks!

In that case, that is a default Gmail mark letting you know it’s not sure of the sender. If it was spam, the mark would be an exclamation mark, and so on. It has nothing to do with WooCommerce or the email templates.

Kindly be aware that neither WordPress nor WooCommerce sends the emails. What happens is WooCommerce calls the wp_mail() function, which then requests WordPress to send the email. Because WordPress is not an email server, it typically asks PHP to send the email for it. PHP then checks for a local email server within the webserver and tells that email server to send the email.

You can read here more about how does email work with WordPress:
https://woocommerce.com/document/email-faq/#h-how-does-email-work-with-wordpress

If you find it pertinent, you can set up an SMTP provider to deliver your emails instead of your server, following the instructions outlined here:
https://woocommerce.com/document/email-faq/#section-5

I hope this helps!

Thank you for the detail explanation. Yes I’m using WP Mail SMTP plugin and my host as SMTP provider. Will ask them for help.

Thank you again for your fast support.

You are welcome ??

Let us know how it goes for you! The solution you get could help others with the same question.

Cheers!

Web/SMTP host provider advised that profile pictures are currently not available by default through the mail services. Suggests to get this feature through Google Workspace.

Cheer!

@cfm168

Thanks for keeping us posted.

If you have further concerns, feel free to open a new thread