How to send invitation to review only customers with more than 2 orders

  • Resolved raulmategalan

    (@raulmategalan)


    4 years ago

    I have 2 questions:

    1. How to send invitation to review only customers with more than 2 orders

    Is it possible with this plugin?

    2. Can I setup an email invitation to renew directly about a product if he has bought it some “months” after, for example, to ask to review customers they have bought a product 6 months ago.

    I hope you can tell me information about.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for the interest in our plugin!

    1. It is only possible to do it manually. Please see: https://help.cusrev.com/support/solutions/articles/43000072126-how-to-manually-send-review-reminders-

    2. I’m sorry but I didn’t understand this question. Can you please provide more details?

    Thread Starter raulmategalan

    (@raulmategalan)

    2 I will explain better.

    One customer buy one bottle of vitamines in 1 jun 2020, i want that that only customers they bought the product and that it has wait more than 6 months could put a review.

    Mainly i need that the opinion is made by customer they use the product for more than 6 months.

    Thread Starter raulmategalan

    (@raulmategalan)

    Mainly I want that only customer who has tested the product for months could do a review.

    Plugin Author cusrev

    (@ivole)

    Thanks for providing additional information.

    The plugin has a setting to delay sending a review reminder for a specific number of days (on “Review Reminder” tab in the plugin’s settings). Based on your explanation, I think you should delay sending of review reminders for 6 months (or around 180 days).

    Plugin Author cusrev

    (@ivole)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 5 replies - 1 through 5 (of 5 total)
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