How to select organisation

Hi @atmmarketing ,

The events depend on a single organization account. So to change the organization, you will need to sign in to the Eventbrite account for that organization, get their api keys and enter them into the plugin block.

But the API keys are generated in Account Settings, not Organisation Settings.

Adding a “Organisation” field in the Block settings would be ideal.

Yes, an organization selector field would be ideal but it wasn’t necessary at the time of building this and adds a lot more complexity. It may be something I try to introduce at some point but this is the first request for that feature so far.

Basically what happens is when you enter your private token, that token is used to fetch the account’s first attached organization. Then it will use that organization ID to get all their events.

So if your account has multiple organizations you will only be able to get the first one & would need to get the private token for the account in which the organization was first created with.

Hope that helps / makes sense.

The workaround we are having to use is to rename Organisations so that the one we want is sorted alphabetically first.

I’m glad you found a workaround. That’s good to know that the Organizations are alphabetical.

I will add an “Organization selector” to my list of feature updates that usually happen during the winter months when I have more free time.

Cheers!

You’ll need to add it because even if you’re the original owner of the Organisation, the plugin will still only grab events from the alphabetically first organisation, whichever one that may be.

I ran into this when my client started a second business. He had invited me as an organizer on the first one for the first site (A), then later he invited me as an organizer on the second site (B). Once everything was setup and seemed to good, we realized that site A was showing the events from site B, evidently because I was setup as an organizer for both.

We struggled to resolve this and identify the correct organization. The workaround I found was to sign up for a new EB account for me, then have the client invite me to be be an organizer for business A again, then set up the API private token again. It worked perfectly.

@gone2alpine thanks for the workaround!