• Resolved mrkawaii

    (@mrkawaii)


    Hello,

    The new email tracking changes in 3.4.5 are really screwing up the email – it is bulky, cluttered and looks very difficult to navigate particularly when there are multiple tracking numbers (each tracking number has its own individual box).

    Is there an option to revert to the previous email format in 3.4.4? This update is introducing changes that we don’t want at all!!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Zorem

    (@zorem)

    Hi @mrkawaii,

    You can download the old version of the plugin(3.4.4) from here.

    You can hide the progress bar and shipping date from the tracking widget customizer so it will reduce the space.

    Thanks

    Thread Starter mrkawaii

    (@mrkawaii)

    Hello @zorem

    I have already hide the progress bar and shipping date from the tracking widget but it is still taking up alot of space.

    There is no option to hide the button (either use a small or large button) for tracking

    There is no option to remove the large box space

    Each tracking number is in a single “box”, so if you have like 3-4 tracking numbers, there are multiple boxes in the email with each tracking number

    Would you be correcting this issue in future releases?

    Plugin Author Zorem

    (@zorem)

    Hi @mrkawaii,

    Can you please share the screenshot of the Tracking Widget?

    Thanks

    Thread Starter mrkawaii

    (@mrkawaii)

    hi @zorem

    Here is the screenshot:

    Desktop: https://prnt.sc/XTXWCPw66Sfs

    Mobile: https://prnt.sc/AizMSv1Yw4Jw

    The tracking numbers are in a large box that’s occupying alot of space in the email.

    have you also tested it on mobile? The email on mobile looks even worse because there is no space for the button, so the tracking number and buttons looks truncated

    • This reply was modified 2 years, 3 months ago by mrkawaii.
    Thread Starter mrkawaii

    (@mrkawaii)

    @zorem Here is how it looks like on mobile:

    https://prnt.sc/AizMSv1Yw4Jw

    Can you please fix this asap? it is really taking up too much space

    We have downgraded to version 3.4.4 in the meantime

    Plugin Author Zorem

    (@zorem)

    Thanks for letting us know, we will improve the widget for the next version.

    Plugin Author Zorem

    (@zorem)

    Hi @mrkawaii,

    We just released the latest version of the plugin and added an option in the Tracking Widget customizer to display the “Display shipment status section”.

    Please update with the latest version of the plugin and you can disable the “Display shipment status section” option and check the Tracking Widget.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘How to revert to previous email display in ver 3.4.4?’ is closed to new replies.