How to restore my site form the file manger in cPanel

I am very disappointed! It been 3 days and still no response.

I managed to resolve the issue myself after many failed tries and I will document showing how I did it.

I realized that if I deactivated all plugins, the admin dashboard will function properly but all the plugins will be gone including Total Upkeep.

The Steps I Took To Resolve The Problem

1. Go to the File Manager in the cPanel
2. Now, go to wp-content in your website folder
3. Rename the folder Plugins to Plugins.hold to deactivated all plugins
4. Then create a new folder (by clicking “+ Folder” usually positioned at the top-left) and name it plugins
5. Double-click plugins.hold and look for your backup-plugin folder, in my case, it was boldgrid-backup. Click on the folder and copy it to the newly created folder, plugins
6. Now go your wordpress admin dashboard and everything will be working fine except the fact that there is no plugin installed.
7. Now go to the plugin section from the side menu.
8. The only plugin that will be there is your deactivated backup-plugin in my case was Total Upkeep. Activate it.
9. Then go to the backup archives, where you will find your last saved backups.
10. Click the one you prefer and restore your site
11. And Whala, everything is back, including your plugins
12. Now go back to the wp-content folder in your File Manager, click on plugins.hold and move it to trash.

Hi @davidbenz,

Our sincerest apologies, we were out of office for the weekend. I’m happy to hear you were able to get this resolved on your own. We appreciate you for taking the time to list the steps you took to come to your solution.

Again, we apologize for the miscommunication, please let us know if there’s anything else that we can help with.