• Resolved johannesk12

    (@johannesk12)


    Hi,

    I got hacked and therfore can only access the website via FTP Server (Filzilla). Is it possible to restore a back up (before the hack) via the FTP server? I could not find anywhere how to do it?

    Cheers,

    Johannes

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @johannesk12

    Your should be able to find your backups under:
    wordpress/wp-content/backup-migration-<some random characters>

    In any case here’s recommended way:

    1. Open wp-config.php file and change $table_prefix to anything else, e.g. "tempfix_"
    2. Go to your site and setup new WordPress installation
    3. Once you enter wp-admin, activate our plugin
    4. Go to our plugin settings and find second section of the plugin
    5. Check the name of backups directory exactly (mentioned above) wordpress/wp-content/backup-migration-<some random characters> in your FTP.
    6. Replace these random characters with these you found in FTP, if you have multiple folders try one by one until you find latest backup
    7. Once you save that new path, after backup(s) list refresh it should show you some backups.
    8. Pick the backup you want and start restoration

    After restoration I recommend you to reinstall WordPress core files as well.

    If above solution won’t work, save backups from FTP to your local PC.
    Then reinstall WordPress on your server and upload the backup to the site via FTP back again, then process with casual restoration.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hello @johannesk12 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘How to restore Backup Migration via FTP (Filezilla)?’ is closed to new replies.