• Resolved Advgyan

    (@advgyan)


    Hi,

    How to resolve the scheduled event, wordfence_ls_ntp_cron, failed to run issue ?

    Please help!!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @advgyan, thanks for your message.

    wordfence_ls_ntp_cron is meant to sync up with an NTP server to determine if the plugin needs to use an offset for the server time. This is for 2FA to work since it depends on synchronized time between the plugin and the device being used. There is a chance this communication could be blocked by a server-side firewall or CDN such as Cloudflare, but I might expect to see other issues with communication to/from your site.

    If this cron won’t run when browsing your site or and manually visiting wp-cron.php, then by all means send us a diagnostics report. You can send one to wftest @ wordfence . com. The link to do so appears at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,

    Peter.

Viewing 1 replies (of 1 total)
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