• Resolved infinitycodio

    (@infinitycodio)


    During testing, we have made a lot of orders and now the store is going live soon.
    So we wish to clear all earlier transactions and make a fresh start.
    Already some data have been removed. But the REFUND transactions are unable to remove and it is displaying negative transaction in the list which is really pretty weird. We wish to remove that as well.
    Kindly guide..

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  • Plugin Contributor Niels Lange

    (@nielslange)

    Hello ??

    So we wish to clear all earlier transactions and make a fresh start.
    Already some data have been removed. But the REFUND transactions are unable to remove and it is displaying negative transaction in the list which is really pretty weird. We wish to remove that as well.

    You can delete all orders as follows:

    1. Head over to /wp-admin/edit.php?post_type=shop_order
    2. Select all orders
    3. Select the option Move to Trash in Bulk Actions
    4. Click on Apply
    5. Head over to /wp-admin/edit.php?post_status=trash&post_type=shop_order
    6. Click on Empty Trash

    These steps should remove all test orders, even the ones that had been refunded.

    Please note that with steps 1. and 5. you need to add the URL of your site before the link.

    • This reply was modified 4 years, 9 months ago by Niels Lange.
    • This reply was modified 4 years, 9 months ago by Niels Lange.
    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

Viewing 2 replies - 1 through 2 (of 2 total)
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