How to Remove your annoying Advert banner?

  • Resolved lyledg

    (@lyledg)


    1 year, 9 months ago

    Hi,

    Please can you tell me how to remove your annoying banner plastered across the dashboard of every site I manage?

    Seriously, I don’t mind seeing this ONE time, but to have it continuously showing and clogging up my WP Admin Dashboard is ridiculous and unacceptable.

    Many thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Moin Munna

    (@moinmunna)

    Hi @lyledg,
    Thanks for reaching out to us!

    GetGenie should not push any banners on your dashboard right now. Do you use any other products on your site by WPmet?

    Also please share a screenshot of the banner and we’ll have a quick look.

    Regards,
    Moin

    Thread Starter lyledg

    (@lyledg)

    Yes I use ElementsKit Lite, that is all I use. I have not installed AI Genie

    https://1drv.ms/i/s!Aqal1OYPQzkKrJ0J-lGzF3tsOCwodg?e=xUymaO

    Plugin Support Moin Munna

    (@moinmunna)

    Hi @lyledg,

    Be informed that we have provided an option to turn those notices off. Simply follow?this?video and uncheck the option shown and the notices will stop displaying instantly.

    Please make sure to clear all the cache from your website including any plugin, browser, server, or CDN (eg. Cloudflare) also.

    Let us know if any further assistance is required in this matter!

    Regards,
    Moin

    Plugin Support Moin Munna

    (@moinmunna)

    Hello @lyledg ,
    I hope you’re doing fine.

    We haven’t received any update from you till the last response and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved. If you need further assistance, never hesitate to create a new thread. We are always here to assist you.

    Best Regards,
    Moin

Viewing 4 replies - 1 through 4 (of 4 total)
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