how to remove the refund

We need a little more information. What payment gateway are you using to refund the customer?

right now direct bank transfer and cash on purchase

i want to undone in the order details. is there anyway

You already gave the money back and you want to undo that? I’m not following.

Actually before the amount was 425RM which later on adjusted to actual amount that 420RM but i forgot that i already have adjusted the amount and clicked refund amount of 25RM
in result the amount has been decreased in my record though the customer has paid me 420RM but at my backend the amount which is showing up is wrong. (please refer the link)
https://paste.pics/5LYHX

the actual amount is 420.75RM but i accidently clicked refund amount and it is showing this new amount which i want to undone.

Hi @hurab

If I understand correctly, you would like to remove a refund that you have done by mistake, but just to keep your records straight and not to actually reverse the refund and charge the customer again for it, correct?

If yes, you can follow the following steps to remove the refund from the order;

* Under Status, put the order On Hold and click on Update;

Link to image: https://cld.wthms.co/VD3ok8

* Once the order is On Hold, you will be able to click on the small x on the refund line item to remove it. After that, you will need to click on the Recalculate button;

Link to image: https://cld.wthms.co/7NHWoT

* Now you can put the order back to the status it was before and click on the Update button and the refund will be removed and the totals will be correct again;

Link to image: https://cld.wthms.co/uAx9qs

Wow Thank you so much it worked.
Cheers

Glad to hear that worked @hurab!

I’m going to mark this as resolved now – if you have any further questions, you can start a new thread.