• Resolved rifatspir

    (@rifatspir)


    Is there any way to remove sub order & notification functionality? My SMS plugin sending multiple notification, also in woocommerce app it showing multiple order id by splitting items.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tanvir Hasan

    (@tanvirh)

    Hello @rifatspir

    As you are using the Dokan for creating a multivendor platform it means if any customer orders multiple vendor products on a single order then it is mandatory for Dokan to create a sub-order and send an email notification to each vendor.

    The reason is if the vendor will not get any notification then they will not know they get an order.

    Similarly, to notify the vendor as you are using a plugin for the SMS, So my concern is if you stop that SMS sending option for the sub-order then your vendor will not get any notification for the orders.

    But if you want to change this default behavior of Dokan you need to do customization and to do the customization you need to hire a developer. Because the Dokan team does not provide any customization as per their support policy.

    Thanks!

    Shafinoid

    (@shafinahmad01)

    Hello,
    I believe you are doing well,

    I believe you have contacted us and considered that your query is being satisfied. I’m also resolving this topic.

    But feel free to create another one anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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