How to remove notification for “Count links” service?

  • Resolved Yorge

    (@jerrry)


    7 years, 3 months ago

    Hello there,
    could you please let me know, how can I dismiss this notification?
    Image: https://ibb.co/cyNwub

    When I click on X button on the right, than this notifications still remains, and it is little bit annoying to see the red “1” in the WP Admin menu as well.
    Image 2: https://ibb.co/enAhZb

    And the “Count links” button also do nothing ??

    Thank you for any support ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    We apologize for any inconvenience. This issue typically occurs due to the lack of custom tables in the database. Please, refer to our this knowledge base guide which shows exactly how to go about troubleshoot this issue.

    Thread Starter Yorge

    (@jerrry)

    thanks, I’ve checked our DB and these two tables already exists in our DB.

    And I found this in your KB:
    “In some cases, the plugin successfully creates the table but the error appears due to incorrect transient cache. Transient cache typically clears automatically within a few hours and the message will disappear and the link count functionality will be enabled.”

    and we have this “notification” error in admin for more than 2 weeks, so I am think it is not problem with transient cache as well. Do you have any other ideas how to fix this? ??

    • This reply was modified 7 years, 2 months ago by Yorge.
    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Unfortunately, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Closed due to inactivity.

    Thread Starter Yorge

    (@jerrry)

    Thanks for reply, but I dont want to use premium support, I just want to remove this annoying notification from your plugin in Admin area ?? so there is no chance how you can help me with this?

    ddbruno

    (@ddbruno)

    I’ve had the same issue for a long time. I’ve tried everything to get rid of this notification but nothing works.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘How to remove notification for “Count links” service?’ is closed to new replies.