Opstore Contact Form

  • Resolved euniceha

    (@euniceha)


    4 years, 6 months ago

    Hi,
    I am testing your standard Opstore contact form on the contact page. When I submit the form, it says it was sent successfully, but it does not go to my inbox. I have used the short code for Contact Form 7 that I created, to replace the short code from the demo. In my form settings I have set the “To” field to my inbox address which is [email protected].
    I’m sure I am the one who has not followed the correct process, but I cannot find any help on your youtube channel or any answers for opstore contact form on the wordpress forums. Thanking you in advance xx

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author wpoperations

    (@wpoperations)

    Hello @euniceha

    Thank you for writing in, the issue does not seem from the theme. It might be your your server which is stoping you to send emails. First I would like to contact your hosting provider about this issue, they surely will help you with this.

    Thank You.

    Thread Starter euniceha

    (@euniceha)

    Thank you so much for the reply, I have figured out what I did wrong. I set forwarding on email address to which the form is submitted. The email server was bypassing the inbox and sending the message straight to the forwarding address.I have removed the forwarding setting and the form is working perfectly. No problems with your software, Thank you So Much!

    Theme Author wpoperations

    (@wpoperations)

    Good to hear that your issue is now fixed.

Viewing 3 replies - 1 through 3 (of 3 total)
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