How to remove duplicate catalogs

  • Resolved itsterry0908

    (@itsterry0908)


    2 years, 11 months ago

    Hello,

    Currently, I have removed one catalog by FTP tools, but it still keep updating the blank catalog, and I cannot close it, so I have lost the merchant status, when I re-install the plugin and the blank catalog still exist, how to remove this completely? and how can I remove the duplicate catalogs? Please help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter itsterry0908

    (@itsterry0908)

    Product catalog stopped updating, shows could not get info, have reinstalled but still the same, not update for 5 days, please solve this.

    Screenshot:https://prnt.sc/24zcbr4

    Also can`t delete blank catalogs, still active when I lost merchant status, please help.

    Looks like I am not the only one having this problem. There should be an option to delete or disable a catalog.

    @itsterry0908 check mine answer for your problem in the support questions.

    Plugin Support Christian

    (@christian1983)

    Hey @mehranattari @itsterry0908

    Hope you are doing well!

    There is no possible way to delete the feed from the plugin (1.0.1 version).

    You can delete the source file from “/wp-content/uploads/pinterest-for-woocommerce-xxxxxxx.xml” (only the ones that you are not using) They are going to turn into inactive (except for the one you are using that is goign to stay Active)

    with version 2.0 there is goign to be a way to reset all feeds and leave only one.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey @mehranattari ,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 5 replies - 1 through 5 (of 5 total)
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