• Resolved Visual Vision

    (@visualvision)


    Hi,

    since I restored the mentioned website (https://itga.at) with updraft plus from my dropbox, now ALL backups stored in my dropbox are listed – even of other websites, which I also back up with this plugin. I switched the dropbox-account to my customers but still it showed backups from MY dropbox account. I tried to clear that list to only see the relevant backups for the particular Website URL. But unfortunately all my tries failed. So, here’s what I did:

    I swiped out all settings, disconnected from the customers’ dropbox and then deactivated and deleted the plugin from the backend. In FTP I searched for the plugin files and also deleted those. I even checked the database for existing updraft-plus-files but couldn’t find any.

    After re-installing updraft plus plugin the issue occurs again: I see ALL existing backups of MY DROPBOX + MY CUSTOMERS’ DROPBOX, although neither is connected. I also tried to overrule this by using FTP as storage place and made another backup saving the files to FTP. Now I also see this backup, and again, I didn’t connect updraft to FTP.

    So, HOW CAN I CLEAR THAT? I only want to see backups of this particular website in the backend.

    Appreciate your help!

    Regards,

    Nik

    The page I need help with: [log in to see the link]

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Viewing 3 replies - 1 through 3 (of 3 total)
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