How to register Wholesale role

  • Hello, I use WooCommerce Wholesale Prices plugin and there is “Wholesale” role. When I’m trying to add this field to the registration form (Roles Dropdown) it’s doesn’t work. In the settings of this field there is no “wholesale” option. Only “um_wholesale” which doesn’t work as the standard “wholesale”

    List of roles on the “Ultimate Member: User Roles” page:
    Title – Role ID
    Wholesale Customer – wholesale_customer
    Wholesale – um_wholesale
    Customer – customer
    Shop Manager – shop_manager
    ……

Viewing 7 replies - 1 through 7 (of 7 total)

  • Try to reset the wholesale_customer WP role to UM can recognize it. Go to: Dashboard > Ultimate Member > User Roles > [mouse over the “wholesale_customer” role – a link will appear that says “Reset UM Role meta” – Click the link to reset UM role meta.]

    If this works, you can delete the um_wholesale role.

    We don’t use WooCommerce, but this solution worked for us in a similar situation. Good luck.

    Thread Starter vnzhlv

    (@vnzhlv)

    @evollo There is no this button. Only “Edit”

    The “Reset UM role meta” button is hidden. The button appears only when you mouse over the user role.

    I could find no documentation about this important function in the UM documentation. Also it is strange that the button is hidden. I hope the UM developers will address this, as it was the key to fixing many issues we had in UM 2.x.

    Thread Starter vnzhlv

    (@vnzhlv)

    @evollo Nope, it doesn’t appear.
    BTW should I put Role ID or Role Tittle?

    • This reply was modified 6 years, 7 months ago by vnzhlv.

    I think you are looking in the wrong place. Are you on the admin page: “Ultimate Member > User Roles?”

    Thread Starter vnzhlv

    (@vnzhlv)

    @evollo, trust me I do everything right =) But I don’t understand why it’s doesn’t work.
    I checked all the settings, the whole plugin.
    My “BTW” question was about form builder when you can set options which user will choose on the registration page. It’s not clear

    The “wholesale” option won’t appear in the UM form builder unless you set its UM meta in User Roles. UM cannot see a WP user role unless this is done. If the option to reset the UM meta does not appear, then it must be something to do with the way WooCommerce creates its user roles. I cannot help you with this. You will need to wait for the UM support team for help.

Viewing 7 replies - 1 through 7 (of 7 total)
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