How to recover the initial backup?

  • Resolved winfield0827

    (@winfield0827)


    5 years, 10 months ago

    Hi,

    I am using Window 10. My website is [ redundant link removed ]. I have problem in recover my site.

    A few days ago, i install a backup plugin call Updraftplus. I have backup my site and my site are missing most of the picture when I restore back. I cannot retrieve my backup file from my google drive which there are state the file is not file. I have take this action

    1. Backup my site using Updraftplus

    2. Deleted wrong picture in media and restore my site by used file that backup by updraftplus

    3. Website have been recover but most of my picture are missing.

    4. The first backup file have missing and I download the file from my google drive immediately for restore my website

    5. When i want to used Updraftplus to restore my site, the plugin state there are not file here

    My website is 5.1.1 version used Apache serve and php version 5.6.40.

    Please help me to restore my website! I need it urgent!

    • This topic was modified 5 years, 10 months ago by James Huff.
    • This topic was modified 5 years, 10 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter winfield0827

    (@winfield0827)

    Here are the restoration log I restore my site before this, I have restore few time. So I dono which one come first or when I restore. Please help me to solved it.

    [ 422 lines of log data deleted ]

    • This reply was modified 5 years, 10 months ago by Jan Dembowski.
    • This reply was modified 5 years, 10 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @winfield0827 Please do not post any log data in these forums. Past 10 lines and it does not work at all.

    If you need to share that log then consider signing up for https://pastebin.com/ and post the log there. Then share the link to that here.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    I can see that you have opened a ticket using our customer support form. Let’s continue the investigation there instead.

    Thanks,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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