• Resolved Norm Sash

    (@normsash)


    Hi,

    I have a WP user that does not have an ActiveCampaign record. I want to ‘push’ that user to AC so that it creates the record in AC. How do I do that? I know there is the “Resync Tags” button in the WP user profile, but that errors stating that no AC record is found.

    Thanks,
    -Norm

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jack Arturo

    (@verygoodplugins)

    Hey @normsash ,

    You can export all of your users to ActiveCampaign from the Advanced tab in the WP Fusion settings. Look for the “Export Users” batch operation.

    For a single user, we don’t have a button, but there is a hidden URL parameter that does the trick. Just append &wpf_register=true to the user profile URL. For example

    /wp-admin/user-edit.php?user_id=1839&wpf_register=true

    That will create a new record for just that user.

    Thread Starter Norm Sash

    (@normsash)

    The url parameter worked pretty well and is along the lines of what I was looking for.

    However, I’m still not seeing a full “sync” on the new user registration. Here’s the scenario:

    I have a WP user on a site that has Wishlist membership. The user does not exist in AC. I’ve set the mapping in Wishlist <> Fusion integration for the membership levels to AC tags. I edit the user in WP admin verify that the user does have the correct Wishlist membership levels.

    When I ‘register’ the user in AC via the url param, the user is created in AC, but none of the tags that should be applied from the WL membership level mapping are assigned as AC tags.

    • This reply was modified 5 years, 4 months ago by Norm Sash.
    Plugin Author Jack Arturo

    (@verygoodplugins)

    Hey @normsash ,

    Yeah, that’s expected.

    By the way, since it sounds like you’re using the full version of WP Fusion, feel free to contact us in the future at https://wpfusion.com/contact/. That’s our priority support for customers with licenses.

    When you use that URL method it’s treating the user as if they had just generically registered for WordPress. All of the WishList actions like applying tags are built into the WishList integration, and are triggered only when someone registers for a certain membership level.

    What we have for many membership plugins (MemberPress, Woo Memberships, PMPro, etc) is a “Batch Operations” tool that lets you tag all users based on their current membership level, and sync other membership-specific data.

    We don’t have an option like that for Wishlist yet, but if you put in a feature request at the link above we can get that built for you.

    Jack

Viewing 3 replies - 1 through 3 (of 3 total)
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