How to modify “contact” popup closing behavior

  • Resolved mailforpatkelly

    (@mailforpatkelly)


    8 months, 1 week ago

    The contact popup currently refreshes the page when submitting the entered data. The data is correctly submitted, and an email is sent to inform you that someone has submitted the contact form. But the closing behavior does not inform the user that their information was sent and instead just refreshes the page. What I want the popup to do after the submit button is clicked in the popup it should replace the content of the popup with a Thank you message and then close approximately 5 seconds later without refreshing the whole page. Any ideas in how to accomplish this would be greatly appreciated. Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @mailforpatkelly,

    Thank you for the topic.

    As far as I understand you are referring to the Contact Popup type.
    If yes, then, unfortunately, it is not possible to achieve your desired result as the plugin is developed like that.
    I want to mention, that we are going to add your desired functionality for the Subscription Popup type.

    As to adding the feature for the Contact Form Popup type.
    I will open a ticket as per your request so that our Product Management Team can consider adding the feature in one of the future updates of the plugin.

    I will let you know once the feature is available for usage.

    Thank you.

Viewing 1 replies (of 1 total)
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