• Resolved ravtakemyphoto

    (@ravtakemyphoto)


    Hello guys, glad to have found this community. I’m very new to both WordPress and Mailchimp. And I need some help.

    On my signup page, I want to gather stories from people so I need a much larger text box.
    I just can’t figure out how to do that. It’s the text box right above the submit button.
    There’s also another problem in the same text box area when my clients are entering their info it’s only registering up to 253 characters in each entry. I don’t know what’s causing that restriction.
    I’d highly appreciate it if someone can help guide me through this.

    Thanks,
    Rav

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey Rav,

    Thanks for reaching out to us.

    The reason no larger fields are provided in our plugin is because MailChimp does not allow them. MailChimp will only accept the first 253 characters.

    You can change the code to the last field to the following.

    <textarea type="text" name="MMERGE9" spellcheck="false"></textarea>

    However, not all data would be saved in MailChimp.

    Thread Starter ravtakemyphoto

    (@ravtakemyphoto)

    Thank you for the reply Harish as well as the code. Is there anything I could do on the Mailchimp end to fix the character’s restrictions?
    Thanks,
    Rav

    Plugin Contributor Lap

    (@lapzor)

    The number of character restriction is set by MailChimp.com, not by us or our plugin.

    If you use the Premium add-on to our plugin you can send an email to yourself for each form submission and that email can have the full text of the text-area, but MailChimp.com will always only save up to 253 chars.

    Hope that helps. If you have any questions, please let me know!

Viewing 3 replies - 1 through 3 (of 3 total)
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