How to Make Checkout Process Fast?

Hi @d88pak,

Thank you for reaching out.

However, during checkout it take some time which looks like it got stucked and nothing is happening. How can this process be made faster?

I’m sorry to hear that you’re experiencing slow checkout times.

When you mention slow times, are you able to approximate the time it takes? Does it take seconds or minutes? Also, does the checkout process complete successfully or is it aborted during checkout?

Meanwhile, I’d like to understand your site properly. Please share with us your System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.

Hi @ckadenge ,

Thanks for the quick response.

The checkout process goes successfully but it takes a long time, probably about 20-30 secs.

The system status report is here: https://pastebin.com/NR5ft9Ey

Thanks!

Hi there!

Thank you for sharing the details of your site. I understand that you’re experiencing a delay during checkout, which takes about 20-30 seconds. This can happen due to several factors.

Since you mentioned using HPOS (High-Performance Order Storage), it’s good to know that you have taken steps to optimize, but performance might still be affected by other elements. Here are a few things to check:

1. Plugin Conflict

You’re using more than 50 plugins, and while most plugins work well with WooCommerce, having a large number of them can impact site performance. Some plugins may also slow down the checkout process. I recommend performing a conflict test by deactivating all plugins except WooCommerce and re-testing the checkout process. If the issue improves, reactivate plugins one by one to identify the culprit.

Here’s a guide to test for conflicts:How to test for conflicts

2. Caching and Performance Optimization

Since you have an external object cache, it’s important to ensure that your site is properly optimized. You may want to try using caching plugins and also make sure that object cache is functioning well. Server-side caching can help improve performance significantly.

Even though you’re using HPOS, performance improvements may not always be immediate, especially if other factors, such as database or plugin-related issues, are causing delays.

If the issue persists, I suggest staging site testing with default wordpress theme e.g storefront and woocommerce plugin active only and share the link of the staging site so that we can further investigate.

Hi @shahzeenfarooq

I am using WP Super Cache and Object Cache Pro for the object cache.

Thank for the advice.

Will try to check and try to tweak here and there.

Thanks again!

Hi @d88pak

Great to hear you’re already using WP Super Cache and Object Cache Pro. They’re good choices to help with speed. Checking and tweaking settings might help, you can also try to offload some plugins that are no longer being used (if any).

If anything else comes up or if you need further help, please feel free to reply here or open a new topic.