• Resolved Navid

    (@navidraeisi)


    Hello,

    I have a short question: With the accordion widget, when the page is loaded, all of them open immediately. Is there a possibility to show them always closed and only open them afterwards?

    Thank you for your help!
    kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @navidraeisi

    Thank you very much for reaching out to us.

    We have checked the plugin from our end and everything works perfectly.

    The accordion widget depends on JavaScript. We think JavaScript is not being loaded properly on your website. Please check if there is any console error.

    Best regards,
    Tarek

    Hello Navid and Tarek,
    I keep having the same problem, and I need a solution, or I have to get rid of the accordions, because this is not practical.
    I am designing conference pages, and I use accordions to have all information (background literature, dial-in details, agenda, etc.) in one view, so that people can access what they need.
    The PROBLEM is: it all works well (i.e. all accordions are closed and open on click), when I create the page, but overnight, it all stops working, and the next morning, the page opens with all accordions open, and they NO longer close. This distorts the rest of the webpage, so that other elements, like buttons disappear.
    It has been like this for a long time now.
    PLEASE help.
    Many thanks in advance.
    best wishes, Steffi

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @sfriedrichs

    Sorry for the inconvenience caused.

    It would be great if you create a ticket on our support website.

    https://hasthemes.com/contact-us/

    Best regards,
    Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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