• Resolved miguel

    (@miguelappstudio)


    Hello.

    I have your plugin installed

    I want to know if your Sucuri plugin is what I need to solve the following problem:

    I am having problems there is a hacker who registers users without going through the user registration in WordPress.

    Users, with very rare emails, appear in the user list.

    I have an alert system for when a user registers on the web.
    When you register, you are sent an email to set the password, and also I, as the site administrator, receive an email that a new user has registered.
    In this case when this user registers with different emails, I do not receive the alerts
    This may be a backdoor that the Hacker has on my website.
    I still haven’t been able to figure out how to register these users, I haven’t been able to fix it with your free plugin, I may not be using your plugin correctly.
    I want to see all the functions it has to finally choose to buy your plugin or another with which I can solve my problem

    I don’t know if you can advise me and tell me what I can do to correct this problem on my website.

    I can delete the entire site, but it would take me days to recreate it.

    Can you help?

    Thanks for your attention

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sucuri1

    (@sucuri1)

    @miguelappstudio

    It depends on how the hacker is doing it. The plugin has some basic hardening but we can’t guarantee will stop it. A malware scan is most likely?called for because you may have a back door that needs removed and short of that a true firewall is suggested.

    Thread Starter miguel

    (@miguelappstudio)

    Hello,
    I beg your pardon for the delay in responding, I was testing with all the information you have given me
    Thank you for your detailed answer,

    In this forum I can’t ask any kind of questions either, and I can’t contact you in any other way
    The ideal would be to clean the site completely, but I don’t know what the infected files are and create a site from scratch, but it would be frustrating
    I don’t know how to do it, if you can contact me in another way, to be able to talk about the other accessories that cannot be done here, I would appreciate it.
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘How to know how a user registers without going through the form?’ is closed to new replies.