How to install MC when setup is blocked?

  • Resolved Tom

    (@chapteradmin)


    5 years, 11 months ago

    How to install MC when setting up the program is blocked? Had MC installed once, didn’t work, asked MC for help, got no reply, deleted program, reinstalled, activated, clicked on “Settings” and got the following message.

    MailChimp returned the following error:
    Forbidden. User Disabled. This account has been deactivated. Request: GET https://us19.api.mailchimp.com/3.0/ Response: 403 Forbidden – {“type”:”https://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”,”title”:”User Disabled”,”status”:403,”detail”:”This account has been deactivated.”,”instance”:”7cc3aedf-525e-47bb-9a0c-4af0d70cd7e9″}

    Question – How to install MC and get some help if it doesn’t work?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey Tom,

    Your MailChimp.com account might be disabled. Please note that we are not MailChimp.com, we are a different company so we cannot do anything from our end to remedy this.

    First, I would suggest logging into your MailChimp.com account and see if it’s working. If it does, please generate a new API key and add it to our plugin and then test if it works.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    There have been no replies to this topic, so I’m marking this as resolved. Please do let us know if you’re still experiencing an issue.

    Thread Starter Tom

    (@chapteradmin)

    Thanks Harish,

    Finally did get MC to work but am using Newsletter now anyway. I find it less complicated, easier to use and more intuitive.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How to install MC when setup is blocked?’ is closed to new replies.