How to Install?

Hi,

Thank you for reaching out. 

Here’s a quick guide on using the TrackFree plugin.

Locating the TrackFree Plugin:

• Log in to your WordPress admin dashboard.
• In the left side panel, find the “TrackFree” plugin. Click on it to access the plugin settings.

Adding Tracking Numbers:

• Once you are in the TrackFree plugin section, navigate to the “Order Details” page. Simply input the relevant tracking number associated with the shipment in the adding tracking number section.

Viewing Shipment Details:

• After adding the tracking number, you can easily view all shipment details, including real-time tracking information.

For swift support, reach out to us at support[at]trackfree.io

We’re here to assist you and ensure you have a seamless experience with the TrackFree plugin.

Cheers,

TrackFree Support Team

Thanks for quick reply.

The plugin does not appear on the side left of my WP dashboard. I am logged in as admin. It is activated in plug-ins, but does not appear anywhere.

Suggestions?

Hi, any chance of assistance with this install? The plug-in does not appear where intended – instructions to click on the plug-in do not help when the item is not there. Is it a matter of deleting and finding another plug-in that does work?

Hi,

We understand your concern regarding the installation of the TrackFree plugin. Here are some suggestions to help you resolve this issue:

• Verify Admin Access: Ensure that you are logged in as an admin with the necessary permissions to view plugins.
• Check Plugin Activation:?Confirm that the TrackFree plugin is activated in the WordPress plugins section.

If the plugin is activated, and you still can’t view it in your Admin panel, please reach out to us at support[at]trackfree.io with your registered email ID for further assistance. Kindly provide additional details about the issue you are facing, which will help us address it promptly. Your query will be given the highest priority. Thank you.

Cheers,

TrackFree Support Team

Hi, whilst I was logged in as ADMIN (I only have admin account), I installed the plug-in and activated it. I have installed, activated and setup many plug-ins in the past. The plug-in does not appear anywhere in my WP dashboard. I do not like being instructed to email you direct for support – this is the support forum for your plug-in. Due to twice being instructed to contact you away from the official forum, and the fact that the plug-in does not display, I have now deleted it.