How to input info in the “Additional Information” tab in product catalogue

Hello salestrade,

1) You could use the option “Product Page Elements” in the Basic Section under the Options Tab in the plugin Dashboard. You can check all the boxes for the Data that you want to be mentioned in the Additional Information Tab in the Tabbed page layout. Also, if you wish to display some specific data that is not available in one of the options mentioned there, you could actually create a new Tab in the Tabbed layout and add that data into it using the Tabbed Layout in the Product Page.

2) If you download the Contact Form 7 and then set the Option to show the Product Inquiry From to “Yes” in the premium section under the Options Tab, it should automatically place the Inquiry Form on the Product Page of your products. If it is not showing, it could be an issue with the sync. In that case, could you try to turn off the Inquiry form option(make sure to save the page) and then reinstall the Contact Form 7 and then turn on the Inquiry form option.

3) Could you please try using the following CSS and paste it in the Custom CSS box in the selected catalogue from the list under the Catalogues Tab in the plguin dashboard :

.upcp-thumb-item {
height: 300px;
}

The reason for this is that your thumbnails were different height because of the content inside the Thumbnail. Using the CSS above will fix the height to 300px which will align them correctly, however, if you create a new product which is taller than this, just increase this height a little bit.

4) Please use the following CSS andd paste it in the Custom CSS box in the Selected Catalogue from the list under the Catalogues Tab in the plugin Dashboard:

.prod-cat-category-name {
text-align: left !important;
text-decoration: underline;
}

5) The above-mentioned CSS will underline the Category header, if you wish to show the border, it will be the border of the div that contains the Text. See the CSS below:

.prod-cat-category-name {
border: 1px solid grey;
}

Best regards,

Hello,

Thanks for the advice. but for point 1:

1) The “Additional information” tab seems to be the same for all the products? I would want different information for different product. Otherwise, how do I remove the tab?

2) I found out that the issue seems to be conflicted email server, I will try with a different email.

3,4,5) Works perfectly! Thanks loads!

Hello salestrade,

1) Additional Information Tab will show the values for the custom fields and category name that you have selected for the product, but the options that you want to show will be the same for all products, except for custom fields. If you select a custom field for Product A and then create a Custom Field for Product B. But you only provide value for custom field A in Product A and in Product B you leave the Custom Field A blank. Then in Custom Field B you only provide value in Product B and leave it blank in Product A. this setup will only show Custom Field A in Product A in the Additional information tab and will not show Custom Field B in Product A. If however, you prefer to completely remove the additional field you could use the following CSS and paste it into the Custom CSS box in the Selected Catalogue from the list under the catalogues Tab in the plugin dashboard:

.upcp-tabbed-addtl-info-menu {
    display: none;
}

Best regards,

Hi,

Solved my problem for the additional info tab and inquiry form tab. But for the “Product Inquiry Cart”, it is not showing on the main catalogue page after I click yes at the options tab. Please advice.

Thank you.

Hello salestrade,

If you are using the “Product Inquiry Cart” then you would have to use the WooCommerce Product pages with our catalogue for it to function correctly.

Best regards,

Hi,

Does that mean I have to manually key in all the products again? or can I just sync with product catalogue?

Do I have to purchase woocommerce?

Thank you.

Hello salestrade,

All you need to do is enable the “WooCommerce Sync” option by going to “Options” –> “WooCommerce” in UPCP plugin admin area and you’re good to go. You need to have the free WooCommerce plugin installed in your system for this to work. At the time the sync option is enabled, existing products will be synced, as will all new products going forward, regardless of whether they’re created in WooCommerce or UPCP.

Best regards,

Hi,

I have already done as told but the cart is still not appearing. I wonder what’s wrong?

Hello salestrade,

Could you please make sure that you have selected the WooCommerce Checkout set to “YES” and the WooCommerce cart page Option to “Cart” in the WooCommerce Section under the Options tab.

Hi,

Yes, I have select YES to all of the options, but is still the same..

Hello SalesTrade,

It feels like you are using the tabbed product page. In order to be able to show the cart for the products as I mentioned above, you would need to use the WooCommerce Product pages instead and you can update that setting in the WooCommerce section under the Options Tab in the plugin dashboard.

Best regards,

Hi there,

I have selected yes at the WooCommerce Product pages option, and now when I click the individual product, it just brings me to my homepage, so I have disabled it.

I realise that when I selected yes, the product catalogue at woocommerce plugin is empty as well? Is it supposed to be empty?

Best regards,

Hi Sales,

What do you mean when you say “I realise that when I selected yes, the product catalogue at woocommerce plugin is empty as well”?

Hi,

It means that when I select Yes at the “WooCommerce Product pages” option, and went to check the “Product” tab under the Woocommerce plugin, it is empty. All the listings are still under UCPC plugin.

So i dont think my UCPC products syncs to the woocommerce product catalogue. FYI, I have already selected Yes at the Woocommerce Sync under the options tab.

Hi salestrade,

1) Were the products ever in Woocommerce or were always only in UPCP?

2) If the products were in Woocommerce at some point:
Did anyone delete them from the Woocommerce products list?