How to import personal videos?

Hello, dear fabx77.

Thank you for contacting us. Our team is always ready to help you.

First you need to add the video to the library. Then add to the plugin.

Here is an example

Customer satisfaction is our priority and we do our best to make your experience even better.

Enjoy the plugin and in the meantime feel free to open a new thread if you have further questions.

Thank you very much.??

Hello,

Thanks for your help !! but I still can’t integrate my personal videos (so locally on my computer) to the plug-in…???

I’m on the WP dasboard, I start from the menu of All-in-One-Gallery:

All video/ (I select my gallery) and I modify gallery:

I have the classic editor and I click on the button (add media), then I have the media library (with my videos loaded then I select them) but under the classic editor, so it always displays them to me one under the other,

Remarks:

1-/ Already, I don’t have this screen at all (media library screen) (which you indicate with “select videos”…???)

2-/ however before, in the dasboard of the plug-in, I selected on 3 columns, .. and in addition there are several methods to do it…:-(( ,

either:

-/ by generating a shortcode that I copied into my page but nothing is displayed –

/ and I tried with the block (gutenber) widget AIOV-Video-Gallery but still nothing a gray frame is displayed..??

Could you describe to me the procedure to integrate my videos because I have been struggling with this problem for several days….:-(( Thank you so much!

Hello,

still no response?? Thanks

Hello, dear fabx77.

I want to mention, that we need more information for further investigation of this case.
So, please provide us with the following info:

1. Please, send us a link, where the given poll is located.
   Let us know which gallery version and PHP version you are using currently.
2. Also, please let us know whether you are using a cache plugin. If yes, make sure to exclude it from the page where the gallery is located and check again.
3. If possible, please send us a short video, where your mentioned issue will be visible.

Customer satisfaction is our priority and we do our best to make your experience even better.

Looking forward to hearing from you.

Thank you very much.