• Resolved Manikandan

    (@myselfmani)


    Hi,
    Can we import donors data alone in GiveWP ? First, we need to load all past donors’ data.

    Also, is there any way to import custom fields along with donors details like Pancard, reference ID etc.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @myselfmani,

    The only way to import donor data is to do it through the import donations feature: https://givewp.com/documentation/core/tools/import/import-donations/. Please note that for donations to import you need the following minimum information:

    First Name
    Email Address
    Donation Amount
    Form Name

    Custom fields can be imported “As meta” but all data is mapped to the donation record, not the donor record so keep that in mind. We currently don’t have a wy to map imported data to the donor profile other than their name and email.

    Let me know about the above. I’m here to answer any additional questions or provide further assistance. Have a good day!

    Thread Starter Manikandan

    (@myselfmani)

    Hi @mrdaro,

    Thank you for the reply. We have tried to import 10 donors. But the Donor name is coming twice after import when we check against donations. But coming correctly when we check in Donors. I have tried with without and with Last name column. Please Help on this.

    • This reply was modified 2 years, 1 month ago by Manikandan.
    Thread Starter Manikandan

    (@myselfmani)

    Hi @mrdaro
    Any help on this. Whenever we upload the donations without Last Name, it is showing the Donor Name twice when we check in Donations Report. The name is coming two times in Receipt also for that particular Donation. Please give some inputs to fix this.

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @myselfmani.

    Most likely what is happening here is that you are importing the first name as the last name on the mapping step. The best way to move forward is to have the first and last name of a user so your data is undamaged.

    I’m happy to take a look at your CSV file to check if I can spot any issues but unless your data matches exactly what GiveWP asks for, then it will not import donations correctly.

    Looking forward to helping you get to the bottom of this!

    Thread Starter Manikandan

    (@myselfmani)

    Hi @matheusfd,

    Thank you for the reply. If both first and last name are mandatory as per GiveWP guidelines, then it is ok. We are getting an issue when we upload with single name alone [Either first name or last name].

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @myselfmani.

    Let us know if it works for you. Have a great day! ??

Viewing 6 replies - 1 through 6 (of 6 total)
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