How to hide out of stock products on the store?

Hello @leejay1,

Out of stock items can be hidden from the catalog by ticking this option in WooCommerce > Settings > Products > Inventory:

The “Inventory Options” section of the Configuring WooCommerce Settings documentation provides more details.

Cheers.

Hi Mirko

Thanks for your reply.
But it’s weird because the setting was like that already.
I have tested on a product with 1 SKU, purchased with a user account for testing purposes.

The product is still showing on the shop page and in the WP admin Products tab.(still 1 SKU)

So you mean It’s supposed to be hidden when you configure the inventory settings?
What could be wrong in my case?

Any ideas or suggestions are very welcome.

Thanks

Hi @leejay1

It’s supposed to be hidden when you configure the inventory settings? What could be wrong in my case?

Are your products variable products? If yes, are you managing stock on product level or on (parent) or variation level?

If the products are not variable products and your settings are already correct then I would recommend checking whether you have a caching plugin and then purging all cache from it. Next, you’ll want to configure the plugin not to cache the cart, checkout, and My Account pages. Here’s a helpful guide: https://docs.woocommerce.com/document/configuring-caching-plugins/

Let us know how it goes – we’ll be happy to assist further.

All the products are Simple product with 1 sku

I configured like this : https://prnt.sc/SLf-AXDt0GPv

but it shows an error “Invalid or duplicated SKU.”

and saved like this : https://prnt.sc/F9eoFcXgX5sC

What does that mean?

This is how I set in the Woocommerce inventory settings :
https://prnt.sc/yVFvp29FnZOP

Could you please tell me
How to set this up if I want to make 1 SKU simple product?

Thank you

Hello,

Invalid or duplicated SKU
This means you are attempting to add (or duplicate) another product with an SKU that already exists. SKUs are identifiers to your products, and you can use a new SKU in case you would like to add another product.

Regarding the stock issue, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Also, please share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Thanks.

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Hi Igor,

I just attached the files above.

I don’t clearly understand how the SKU works.

How could it be added (or duplicated) another product with an SKU that already exists? because the error came up even though when I add a new product with different details.

My ultimate task on this is making every submitted product be 1 SKU by my custom front-end product submission form.

So only once a transaction is made on each product, it will be marked as out of stock.
(as my website trades second-hand goods only)

I wanted to configure the SKU first so I could get the meta key of SKU settings.
It’d be a lot easier If you could tell me What meta key could I use to submit as 1 SKU?

Thank you!

Hi @leejay1

How could it be added (or duplicated) another product with an SKU that already exists?

An SKU must be unique for the stock to be managed properly. If you require to have products with the same SKU, it’s still possible with this method, but please note that the inventory management may not work properly. You can read more about SKUs: https://woocommerce.com/posts/why-use-skus-woocommerce/

the error came up even though when I add a new product with different details.

If Hide out of stock items from the catalog doesn’t work as expected on your site, you’ll want to do a full conflict test to determine if the issue is coming from a plugin/theme conflict.

You can find a detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Hi,

I’m using another plugin to customize Woocommerece product gird.
And I could configure it to hide out of stock products from the grid with this plugin.

However, I need to set the SKU correctly so it will work properly.

Waht I need to do is once a transaction is made on each product, it needs to be marked as out of stock.
(as my website trades second-hand goods only)

I have a custom product submission form,
It’d be a lot easier If you could tell me what meta key could I use to submit as 1 SKU

Thanks!

@leejay1

And I could configure it to hide out of stock products from the grid with this plugin.

The setting in that plugin could be overriding your WooCommerce default stock setting. You may need to disable that in the plugin

Waht I need to do is once a transaction is made on each product, it needs to be marked as out of stock. (as my website trades second-hand goods only)

Can you share your product stock settings via https://snipboard.io?

It’d be a lot easier If you could tell me what meta key could I use to submit as 1 SKU

What do you mean by metakey?

Regarding the duplicate SKU

Go to WooCommerce > Status > Tools and “Clear Transients”

I hope this helps!

I will paste the link from my previous message.

The inventory setting is like this: https://prnt.sc/SLf-AXDt0GPv

This is how I set in the Woocommerce inventory settings :
https://prnt.sc/yVFvp29FnZOP

And the meta key is somting like this (in the custom product submission form) : https://snipboard.io/yY0blW.jpg

If I put value ‘yes’ to ‘sold_individually’, then the product will be submitted as sold individually.
I tried value 1 for ‘SKU’, and it did not work.
what could be set to submit as 1 SKU?

@oaoyadeyi

Regarding the duplicate SKU : Go to WooCommerce > Status > Tools and “Clear Transients”

I tried it and still shows the same error when I add a product with 1 SKU, 1 Initial number stock.

Hello @leejay1,

For additional clarification: What do you mean with “1 SKU” and why do you need your products to have the same SKU?

I understand you’re trading second hand goods, so it makes sense you always have an inventory of 1, but, usually, it’s expected for the SKU to be different, and that each product gets its own SKU.

Please let us know if there’s some context we’re missing here.

Thanks in advance!

@paulostp

I didn’t know that every product gets its own SKU.
As every product is sold individually and they are all different products, I thought I needed to set it to 1 SKU to show it’s a simple (one)product, and it will be marked as sold out once a transaction is made.

Will it work as I expected if I leave the SKU field empty?

Hi @leejay1

Will it work as I expected if I leave the SKU field empty?

Yes! It will! SKUs aren’t required for simple products in WooCommerce ??

Just to clarify it a bit more, since the SKU (“Stock Keeping Units”) is used to keep track of stock levels internally, setting the same SKU to all your products, when 1 is sold, all the stock with the same SKU will decrease.

That means, if you have only 1 item in stock for each product, since they have the same SKU, selling one, all the others will be out of stock!

However, thinking in a scalable way, I’d recommend you to start using SKUs, here’s a post that comes in handy explaining why you should use SKUs in your store:

https://woocommerce.com/posts/why-use-skus-woocommerce/

Let us know if you still have questions about it, and we’ll be here to help!

My very best,