How to handle optin when name has special characters?

  • Resolved mobizma

    (@mobizma)


    4 months ago

    Hi guys,

    How to clean fName, lName and mName [middle name] when some subscriber enters their name with local keyboard, and we get into DB the letters not in EN but with foreign ones like AE stuck together, E/A/O/U with umlauts and other pastroffs etc.

    Is your plugin sanitizing this, or is there some available custom function to clean submissions [be it in your form or Elementor’s]?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    Thanks for your query.

    We’d like to understand the automation event you are referring to in the question.

    Please share as much information as possible on the whole process, and you may add some screenshots for understanding.

    We suggest reaching out to our support for technical queries here, https://funnelkit.com/support/

    Have a great rest of the day.

    Thread Starter mobizma

    (@mobizma)

    Hi guys,

    What I mean is, how to save to contact field in FunnelKit Automations a fName or lName of contact when they enter it with their local language keyboard with non-EN characters. e’ e^ and such and other EA connected east EU languages etc. How to force all to be saved as regular e, a o, u etc without any pastroffs, umlauts and so on? And to automatically capitalize fName, lName [first name, last name/surname] a user enters if it was in lower case or became that when removing the foreign characters?

    Plugin Author amans2k

    (@amans2k)

    Hi @mobizma

    We have checked and saving akcent characters is working. I think that is your site dependent.

    Kindly create a support ticket at funnelkit.com / support and share the details there. Maybe database table type is not allowing.

    Closing this thread for now. You can share the details in the ticket.

    Thanks!
    Team FunnelKit

Viewing 3 replies - 1 through 3 (of 3 total)
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