How to get out of the “Pending review”

  • Resolved Kaehla

    (@kaehla)


    3 years, 2 months ago

    Hello and happy new year.

    I hope I am in the right section.

    I cannot use send mail because my subscription has the status “Pending Review”.

    Account domain https://www.ifrace.fr

    I corrected what was requested.
    I checked the validity of the email addresses and I deleted all those that were not valid.
    I asked for confirmation from all valid addresses and deleted all those that did not respond and all those that unsubscribed.
    Now I have a list of my clients’ email addresses up to date and all confirmed with double confirmation.
    However, I can’t do anything with it because the account is still in “Pending review” and I don’t know where to request it to change.
    Can you help me?
    Thanks in advance.
    cordially
    Pascal.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there @kaehla,

    Thanks for reaching out!

    I see that your MailPoet plan is pending approval indeed.

    We replied to you on November 18th, 2021 with details. I re-sent this reply to your account’s email address.

    Let me know if you got it!

    Thread Starter Kaehla

    (@kaehla)

    Hi,

    I just received the email and answered it.

    I no longer remember having received the email in November.

    Thanks for your help.`

    Hi there @kaehla,

    Thank you very much! We’ll be in touch via email.

    Enjoy the rest of your day and stay safe!

Viewing 3 replies - 1 through 3 (of 3 total)
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