• Resolved sahanpasindu

    (@sahanpasindu)


    Hi, I have a problem while getting a mobile number.

    My problem is how we can get the mobile number with the country code? In my form, I have an auto-selected mobile country code based on visitor IP. Still, I’m not getting visitor country code, I just only getting visitor mobile number without the country code.

    I’m using this code section for my contact form to collect user mobile number

    <label> Your Mobile Number
    [phonetext mobile]</label>

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Narinder Singh

    (@narinderbisht)

    Hi @sahanpasindu
    Thank you for using this plugin. I check the shared URL. There an error message in the console window “jQuery is undefined”. Kindly check that issue.
    Regarding the dialing code. Kindly uncheck the phone settings check for hiding dial code.

    Please refer to this screenshot.
    https://prnt.sc/pxp9fy

    I hope it will work for you.

    Regards
    Narinder.

    Thread Starter sahanpasindu

    (@sahanpasindu)

    Hello,

    Thank you for your response. I already uncheck this tick, but it is not working. Also, this plugin not working at all on my website since a week. Can I know this is my issue or a website issue?

    Thank you.

    Plugin Author Narinder Singh

    (@narinderbisht)

    Hi @sahanpasindu
    Yes, the plugin is working fine. I tested at my end. Please review your website code. It might be a conflict with any other plugin.
    I hope it will work for you.

    Regards
    Narinder.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How to get Country Code from mobile number field?’ is closed to new replies.