How to fix ‘Sorry, you are not allowed to access this page’?

  • Resolved ethanwu

    (@ethanwu)


    10 months, 2 weeks ago

    When I click on Settings and on the Pop Pager I get a message :Sorry, you are not allowed to access this page.

    Before that, I just installed the User Registration plugin and activated it.

    How can I use it correctly?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @ethanwu

    Thanks for writing in,

    Did you get this message while accessing the User Registration > Settings? Looks like some other plugin is causing this because it isn’t generated by our plugin. You can try deactivating other plugins and see if it helps. If it does work, try activating other plugins one by one and check simultaneously to see which plugin is causing this issue.

    Regards!

    Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @ethanwu

    Since we haven’t heard from you in a while, I’m going to go ahead and conclude this thread for now. However, if you have any further questions or if there’s anything else we can assist you with, please feel free to continue the conversation.

    Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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