How to fix automatic update failures? "not creating directory" in godaddy

Contact GoDaddy for assistance.

Having exact same problem. Trying to find solution before I call GoDaddy because I doubt they will be of much help… So far no luck, other than people suggesting changing permissions to 777, which I don’t want to do because I don’t want to risk compromising security. Besides, it used to work just fine before the 3.1.1 upgrade with the existing default permissions.

Wigglepit. It is glad to know that I am not the only one facing this problem. I have read that “changing permissions to 777” may be an option but for HostGator. I haven’t seen this permission option in Godaddy. However, since we don’t seem to find a solution to this problem. I just submitted this forum question to GoDaddy hoping they will answer. We will see. If they respond let me know. Or, if you managed to call, let me know their response. Okay.

Regards,

Gege

This is the response I received from GoDaddy. I don’t if it works, but her it is:

To Set Basic Directory Permissions on Your Linux Hosting Account

1. Log in to your Account Manager.

2. From the Products section, click Web Hosting.

3. Next to the hosting account you want to use, click Launch.

4. In the Content section, click FTP File Manager.

5. Select the directory or directories for which you’d like to set permissions.

6. Click the Permissions icon.

7. Select the permissions for the selected files.

Web Visible:

Allows the files to be seen from the web.
Executable:

Files are allowed to be executed and viewed by the public.

8. Click OK.

To Set Advanced Directory Permissions on Your Linux Hosting Account

1. Log in to your Account Manager.

2. From the Products section, click Web Hosting.

3. Next to the hosting account you want to use, click Launch.

4. In the Content section, click FTP File Manager.

5. Select the directory or directories for which you’d like to set permissions.

6. Click the Permissions icon.

7. Click Advanced.

8. Select both the Web user permissions and the Owner permissions for the selected files.

Read:

Allows anonymous users to view the contents of the selected directory.
Write:

Allows users to write to the selected directory.
Execute (Directory):

Allows users to execute scripts out of the selected directory.

9. Click OK.

I’m also having the exact same issue and GoDaddy support responded to with the same thing which is to change my permissions. So far nothing has worked, anyone find a solution to this?

True. I attempted the suggestions by Go Daddy and no, that has not worked. The only thing it does is to delete the documents from the plugin folder in GoDaddy, but not the folder itself, and to create a temporary document of the plugin in the wordpress content folder in file manager Godaddy. Does not install and remove itself. I just still have to do the plugin removal and installation manually. That is, I delete it from WordPress first then delete files and folder from plugin in Godaddy to download the new version from WordPress.

I made the mistake of creating the website on Windows. Goddaddy supports believes the issue will resolve if I change to a Linux box. Is anyone here having the same issue while using their Linux hosting plan? Just trying to isolate the problem.

Please scr1b3 or anyone else, let me know if this automatic issue is solved by changing to Linux.