How to fix a 403 http on a download link ?

A 403 error is related to permissions. Meaning, the user trying to download/access the item does not have permission. Have you tried uploading the ebook to the WordPress media library? Are you having this issue with other downloads/items? You may need to edit the folder permissions of where the ebook is stored on the server using FTP to access the directories and then setting permissions to a more open level.

The recommended directory permissions for a WordPress installation are as follows:

1. Directories should have permissions set to 755 or rwxr-xr-x. This allows the owner of the files to read, write, and execute files within the directory, while others can only read and execute files within the directory.
2. Files should have permissions set to 644 or rw-r–r–. This allows the owner of the files to read and write files, while others can only read files.

Hello Dan, I’ve finally figured out what the problem was.

I deleted and re-uploated the file into the website. It’s working perfectly now !

Few months ago, I uploaded the files into the WooCommerce plugin. Then I deleted WooCommerce and used the Payment by Stripe plugin instead. There was a conflict of permission, the product url was “[…]/woo-commerce/[…]

Thanks for the support mate,

Florian

• This reply was modified 1 year, 7 months ago by jemethai.