How to export users by group membership?

  • Resolved forwardprogress

    (@forwardprogress)


    4 months ago

    Hello,

    My website categorizes/groups its users by “Group” (using a 3rd party plugin, but still this should be one of the custom fields in the database now), however when I go to export, I see no filters at all related to “group”.

    Is there some add-on plugin or some feature/function I’m missing that will allow me to export users based on their group membership?

    Thanks

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @forwardprogress,

    Thank you for reaching out!

    If you have used a third-party plugin to add group data, this data is typically stored as custom fields. This version of the plugin does not support custom fields and exporting based on custom fields. However, the premium version of the plugin supports custom fields.

    As it’s not advisable to discuss the premium features in this forum, we request that you reach out to our support team through this link for more information and assistance with this feature.?
    Our team will be happy to help you and provide any assistance you may need.

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