• Resolved WebBuddy

    (@websprout)


    Hi,

    Our ex-developer has got missing and we need to figure out how to edit a part of the checkout form (screenshot shown below):

    https://prnt.sc/lhr6v2

    But I have been searching in the theme >> woocommerce >> checkout folder, the files do not seem to contain any codes that create this option.

    May I know anyone has any ideas where can I find the codes that creates the circled section in the above screenshot?

    Any help is appreciated. Thank you!

    KC

Viewing 6 replies - 16 through 21 (of 21 total)
  • Thread Starter WebBuddy

    (@websprout)

    Yes, I am using Gravity Form plugin and Gravity Forms User Registration Add-On plugin.

    Are they the possible cause? I have searched through their settings but couldn’t find anything related also.

    FYI, the site also has the plugin – Woo Checkout Field Editor Pro but even I deactivated this plugin, the section still shows, so it has nothing to do with this plugin either, I suppose..

    Temporarily deactivate other plugins, starting with Gravity Forms User Registration. Try to identify if a plugin is doing it.

    Thread Starter WebBuddy

    (@websprout)

    Hi Lorro,

    Thank you for your advice. I just tried deactivating all plugins except woocommerce and the section is still there… I think this clearly shows that there must be some coding somewhere in the files right?

    The section works in the way that when someone click the button, it will add a $25 registration fee to the shopping cart. Is there a way you know how can I search for the string ’25’ across in all woocommerce files? Or in your opinion, what is the next step I should troubleshoot?

    Regards
    KC

    A bit of data like ’25’ is likely to be in the database, not in the files.

    I think I would deactivate all plugins except WooCommerce again. The section is still there, right? Next, switch themes to TwentySeventeen.

    If the section is still there, it must be coming from WooCommerce settings, though that would be new for me.

    If the section is not there, it must be coming from Theme settings somewhere.

    Trying to narrow down where to look.

    Thread Starter WebBuddy

    (@websprout)

    Hi Lorro,

    You are right! Once I deactivated the theme, the section is gone! So does this means we should look into the theme folder? So do you think I only look into the theme/woocommerce folder which is – https://prnt.sc/li42kh

    Or I look into every possible folder inside /theme ?

    The text of the section looks specific to your site, so I don’t think it will be in the theme folder. If it was it would be overwritten by theme updates. The text will be in the database and accessed via theme settings. Check through the theme settings and if you don’t find it, approach the theme vendor’s support service.

    The code that shows the text will be in the theme files but I don’t have access to that. See if there is a templates folder in the theme.

    Can you download the theme onto your hard drive and text search for the hook like before. We now know its not in the themes functions.php but it could be in some other theme file.

    As its a commercial theme its code is not available to www.remarpro.com forum members.

Viewing 6 replies - 16 through 21 (of 21 total)
  • The topic ‘How to edit this section of the page /checkout’ is closed to new replies.