How to edit check out of variable subscription

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  • Howdy @jisammoh

    Thank you for reaching out about this. From what I gather, there is a subscription plugin in use, in the case of the?Variable Subscription?product, which does not come with the core WooCommerce functionality.

    Could you clarify which plugin is in use for that functionality, please?

    A picture is worth a thousand words, as the saying goes, therefore, could you also share screenshots of the sample product’s Product data screen, where settings like shipping can be seen, along with the site’s shipping settings (found under WooCommerce > Settings > Shipping), please? https://snipboard.io/ is a good (online) tool of choice for sharing it here.

    Furthermore, to help you further, I’d like to understand more about your setup.

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://gist.github.com/ and feel free to change/remove your site URL in the report for privacy reasons.

    You can paste the Gist link here in your reply, once you have that.

    Thread Starter jisammoh

    (@jisammoh)

    Hello pepe

    Thank you for the response, hereby I am attaching the details:

    The plugin that we are using: WooCommerce Subscriptions
    https://woocommerce.com/products/woocommerce-subscriptions/

    Attaching screenshots below:

    https://prnt.sc/L-kPcYi4CLdP , https://prnt.sc/dPFoMQf87R7D , https://prnt.sc/4YeTTdgujXCe , https://prnt.sc/E94V3LnC4Inq
    No shipping zone: https://prnt.sc/TYUDfXliG755

    Gist link : https://gist.github.com/jisamuwp/e6d52efe0ba973e603bb35a3ee6d60be

    Please let me know if i need to add any other information.

    Thank you
    Jisam



    Hi,

    Upon checking the system report, I can confirm that this plugin is installed: Checkout Field Editor for WooCommerce, I’d suggest to reach out to them regarding your inquiry, here is the link for their support forum.

    On the other hand, if you need further assistance with WooCommerce Subscriptions, feel free to contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    I hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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