• Resolved thecottonshoppe

    (@thecottonshoppe)


    Hi all

    I’m trying to fix a broken image link and outdated bank details in woocommerce checkout page for “Direct Bank Transfer”. However, I can’t find the location to edit. Can someone pls point me to the right page pls? I cannot remember how it was edited a few years ago. I used to have a payment QR code, however now it has appeared as a broken image link, and I don’t know how to fix this.

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  • Afzal (woo-hc)

    (@afzalpansuvi)

    Hi @thecottonshoppe

    Thank you for reaching out to us with your query about editing bank transfer details on the WooCommerce checkout page. Editing bank transfer details is certainly possible, either through custom coding or by using a plugin. If you’re comfortable with coding, you can directly modify the relevant template files. However, I recommend proceeding with caution, as any incorrect changes could impact your site. Plugins provide a more user-friendly way to customize WooCommerce functionality. For conditional field management (based on payment methods), consider using the WooCommerce Checkout Field Editor Pro plugin. It allows you to customize checkout fields, including those related to bank transfers. You can find the plugin here: WooCommerce Checkout Field Editor Pro.

    Now, let’s address the broken image link issue related to the payment QR code. Identify the specific QR code image that is broken. Is it the one associated with the “Direct Bank Transfer” payment method? Check if the image file exists in the correct location on your server.

    Let us know if there’s anything else we can help you with.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

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