• Resolved remanbala

    (@remanbala)


    I would like to display four google reviews initially. How do I do it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author richplugins

    (@richplugins)

    Hi @remanbala,

    The plugin uses the official Google Places?API?to get your reviews. The?API?only returns the 5 most helpful reviews. When Google changes the 5 most helpful the plugin will automatically add the new one to your database. Thus slowly building up a database of reviews. It’s a limitation of Google, not specifically the plugin.

    The plugin can only download what Google returns in their Places API. It is usually the 5 Most Helpful (not newest) reviews. You can check what the API returns by entering your Place ID and Google API key in this url:

    https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_GOOGLE_API_KEY

    However, if you got new reviews for your Google place, but the plugin does not show these, it means that Google didn’t include it to 5 most helpful and the plugin just can’t get this. It’s a limitation of Google, not the plugin.

    Thanks!

    Thread Starter remanbala

    (@remanbala)

    Hello. I get that, what I am asking is how to display 4 reviews initially in review slider. I see no option to alter the default. Could you please tell me how can I do it?

    Plugin Author richplugins

    (@richplugins)

    Hi @remanbala,

    If you edit your reviews slider widget in wp-admin and open Advance Options section, you will see Reviews limit option, please use it and type 4.

    Thanks!

    Thread Starter remanbala

    (@remanbala)

    By doing so, only 4 reviews will be visible. I feel like you haven’t understood what I am asking.

    My question is, how do I display 4 reviews initially without pressing the arrow button on the google reviews? not total 4 reviews but to show 4 reviews without pressing the slider arrow or dots below.

    Plugin Author richplugins

    (@richplugins)

    Hi @remanbala,

    It works automatically and depends on the width of your website and desktop, if the length really allows, then 4 or more reviews should be displayed.

    Also, we recommend to hide rating header (where ratings, business name and reviews count shows) to show more reviews.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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