how to display default currency

  • Resolved dimtheo

    (@dimtheo)


    4 years, 7 months ago

    Hello

    I own leatherforpets.com and i have set up instagram shopping . On the website i am using a plugin called multi currency that auto detects the user’s location and displays the products on his local currenct. Within the pluging i have set up EUR to be the default currency. So far everything is fine .
    I have also setup a facebook page for this domain with a catalogue for the products , prices are in EUR .

    now the problem :

    i have set up instagram shopping , i can choose a product from the woocommerce catalogue but they are all listed in GBP currency and i can not figure out where to change this currency .

    anyone can help ?
    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    As the multi-currency and instagram shopping components of this issue are not WooCommerce core features, we’re closing this support thread.

    We’d recommend you follow up with the developers of the Instagram Shopping extension you’re using and/or the multi-currency extension you’re using.

    If you’re using WooCommerce premium extensions, please contact us at WooCommerce.com > My Account > Tickets.

    We will be able to help you further there.

    Thread Starter dimtheo

    (@dimtheo)

    the reference to multi currency was for reference only as only within that plugin i see there is a default set option

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    If that plugin is giving you the option to set a base currency and that setting isn’t being honored, you’ll need to follow up with that plugin developer. WooCommerce only has a single base currency that can be set in the General Settings.

    Thread Starter dimtheo

    (@dimtheo)

    the problem is not with the default currency on the website .
    the problem is with instagram shopping , choosing products from the woocommerce website . currency is set correctly on the website but insta shopping displays another currency so i thought maybe woocommerce has something to do with this

    btw , under settings there is no currency option for me

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    If the issue is with Instagram Shopping you’ll need to follow up with the developer of that plugin. Neither multi-currency, or Instagram shopping are core features of WooCommerce.

    Thread Starter dimtheo

    (@dimtheo)

    there is no plugin for insta shopping . its all doable from within wordpress and woocommerce

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    AS we’ve explained several times, this is not an issue with Core WooCommerce, as WooCommerce only has one currency setting. That currency setting is found under the General Settings. If your site’s base currency is set to Euro, then all currency output will be in Euro. If you are using any other tools to offer multiple currencies, such as the multi-curency plugin, this could be interfering with your instagram feed and how that is set up.

    This is not an issue with core WooCommerce. It is either an issue with that plugin or an issue

Viewing 7 replies - 1 through 7 (of 7 total)
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