How to display always right number of products on home page
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Hello there!
I’ve been experiencing a matter on every template I use on my woocommerce shop.
When it displays my productos on every page but mainly on the home page, depite my settings of showing 5 columns (5 products on each row) it shows sometimes 5 on first row and then 4 products on second row, giving the idea that there isn’t more products to show.
Is there a way to set always to show a complete row of 5 products? Why it does it?Thanks a lot for your help.
The page I need help with: [log in to see the link]
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Hello @crestanads,
I took a look at https://violetandginger.com/ and saw that the products in the home page are being generated either by your theme or another plugin.
Furthermore, I noticed that when clicking the “More” button on the products, another 2 rows, one with 5 products and one with 4 appears. What this makes me think is that whatever is generating the products on the homepage might be limiting it to 9 products.
Can you please check the settings of your theme or plugin, whichever is putting the products on the front page, and see if there’s an option for the number of products to display?
Could you also please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response. This will help us better understand how your site is set up.
Can you also please let us know how you’re putting the products on your front page? Is it your theme’s setting, or is a plugin putting them there?
@luanluta , thank you very much fpor your interest on helping me. It is killing my nervs, It used to happen on the precious template as well. And it happens on the inside pages to.
I noticed that when clicking the “More” button on the products, another 2 rows, one with 5 products and one with 4 appears. What this makes me think is that whatever is generating the products on the homepage might be limiting it to 9 products.
On the 3rd time I clicked on Load more it has oppened 2 rows with 5 products each
Can you please check the settings of your theme or plugin, whichever is putting the products on the front page,
It is not just the home page, every category page inside does the same. I have checked every option on the theme and on the woocommerce….
System report
### WordPress Environment ### WordPress address (URL): https://violetandginger.com Site address (URL): https://violetandginger.com WC Version: 5.8.0 REST API Version: ? 5.8.0 WC Blocks Version: ? 5.9.1 Action Scheduler Version: ? 3.3.0 WC Admin Version: ? 2.7.2 Log Directory Writable: ? WP Version: 5.8.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: – Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.25 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.79.1 OpenSSL/1.1.1l SUHOSIN Installed: – MySQL Version: 5.7.36 Max Upload Size: 2 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.8.0 WC Database Prefix: wpbo_ Total Database Size: 97.38MB Database Data Size: 76.56MB Database Index Size: 20.82MB wpbo_woocommerce_sessions: Data: 0.07MB + Index: 0.00MB + Engine MyISAM wpbo_woocommerce_api_keys: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wpbo_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpbo_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpbo_woocommerce_order_items: Data: 0.07MB + Index: 0.05MB + Engine MyISAM wpbo_woocommerce_order_itemmeta: Data: 0.72MB + Index: 0.40MB + Engine MyISAM wpbo_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wpbo_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpbo_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpbo_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 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See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: sober/woocommerce/cart/cart-shipping.php sober/woocommerce/cart/cart.php sober/woocommerce/cart/mini-cart.php sober/woocommerce/checkout/form-checkout.php sober/woocommerce/checkout/form-coupon.php sober/woocommerce/checkout/form-login.php sober/woocommerce/checkout/review-order.php sober/woocommerce/emails/customer-processing-order.php sober/woocommerce/global/form-login.php sober/woocommerce/global/quantity-input.php sober/woocommerce/global/wrapper-end.php sober/woocommerce/global/wrapper-start.php sober/woocommerce/loop/add-to-cart.php sober/woocommerce/loop/price.php sober/woocommerce/loop/result-count.php sober/woocommerce/myaccount/dashboard.php sober/woocommerce/myaccount/form-edit-account.php sober/woocommerce/myaccount/form-login.php sober/woocommerce/myaccount/my-address.php sober/woocommerce/notices/error.php sober/woocommerce/notices/success.php sober/woocommerce/order/form-tracking.php sober/woocommerce/single-product/add-to-cart/external.php sober/woocommerce/single-product/add-to-cart/grouped.php sober/woocommerce/single-product/add-to-cart/simple.php sober/woocommerce/single-product/add-to-cart/variable.php sober/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php sober/woocommerce/single-product/product-image.php sober/woocommerce/single-product/product-thumbnails.php sober/woocommerce/single-product/related.php sober/woocommerce/single-product/review-meta.php sober/woocommerce/single-product/tabs/additional-information.php sober/woocommerce/single-product/tabs/tabs.php sober/woocommerce/single-product/up-sells.php sober/woocommerce/single-product-reviews.php ### Templates ### thumbnail: medium: medium_large: large: 1536x1536: 2048x2048: post-thumbnail: sober-blog-thumbnail: sober-blog-grid: sober-widget-thumbnail: woocommerce_thumbnail: woocommerce_single: woocommerce_gallery_thumbnail: shop_catalog: shop_single: shop_thumbnail: sober_wc_gallery_thumbnail: ppec_logo_image_size: ppec_header_image_size: ### Action Scheduler ### Canceled: 2 Oldest: 2021-10-10 17:21:33 +0000 Newest: 2021-11-02 14:38:41 +0000 Complete: 2,973 Oldest: 2021-11-03 14:50:10 +0000 Newest: 2021-11-05 14:10:20 +0000 Failed: 58,193 Oldest: 2020-11-22 23:05:09 +0000 Newest: 2021-02-15 10:45:26 +0000 Pending: 5 Oldest: 2021-11-05 15:10:20 +0000 Newest: 2021-11-07 10:07:55 +0000 ### Status report information ### Generated at: 2021-11-05 14:28:40 +00:00 <blockquote>### WordPress Environment ###
WordPress address (URL): https://violetandginger.com
Site address (URL): https://violetandginger.com
WC Version: 5.8.0
REST API Version: ? 5.8.0
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Language: en_US
External object cache: –### Server Environment ###
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wpbo_revslider_css: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wpbo_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbo_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbo_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbo_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbo_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbo_revslider_sliders: Data: 0.20MB + Index: 0.02MB + Engine InnoDB
wpbo_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbo_revslider_slides: Data: 1.47MB + Index: 0.02MB + Engine InnoDB
wpbo_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbo_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbo_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbo_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbo_sbi_instagram_feed_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbo_soo_wishlists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbo_soo_wishlists_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbo_termmeta: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wpbo_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpbo_term_relationships: Data: 0.14MB + Index: 0.28MB + Engine MyISAM
wpbo_term_taxonomy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpbo_tm_taskmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpbo_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_usermeta: Data: 0.85MB + Index: 0.50MB + Engine MyISAM
wpbo_users: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
wpbo_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wpbo_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpbo_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_wc_customer_lookup: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wpbo_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpbo_wc_order_product_lookup: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
wpbo_wc_order_stats: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wpbo_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wpbo_wc_product_meta_lookup: Data: 0.14MB + Index: 0.17MB + Engine MyISAM
wpbo_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpbo_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_wdr_order_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_wdr_order_item_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_wdr_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpbo_yoast_indexable: Data: 0.41MB + Index: 0.08MB + Engine MyISAM
wpbo_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wpbo_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpbo_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbo_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM### Post Type Counts ###
attachment: 5139
atum_supplier: 4
custom_css: 3
customize_changeset: 10
elementor_library: 24
jetpack_migration: 2
jp_img_sitemap: 2
jp_img_sitemap_index: 1
jp_sitemap: 1
jp_sitemap_master: 1
mc4wp-form: 1
nav_menu_item: 103
page: 76
polylang_mo: 2
popup: 2
popup_theme: 8
portfolio: 23
post: 15
product: 233
product_variation: 1064
product-feed: 2
revision: 430
shop_coupon: 54
shop_order: 366
shop_order_refund: 4
store: 2
wafs: 2
wpcf7_contact_form: 3### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?### Active Plugins (41) ###
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.5.2
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.5
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.7Elementor: by Elementor.com – 3.4.7
Envato Market: by Envato – 2.0.6
GA Google Analytics: by Jeff Starr – 20210719
GTranslate: by Translate AI Multilingual Solutions – 2.9.6
Header Footer Code Manager: by 99robots – 1.1.15
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.5
Kirki Customizer Framework: by David Vongries – 3.1.9
Loco Translate: by Tim Whitlock – 2.5.5
Mailchimp for WooCommerce: by Mailchimp – 2.5.3
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
Meta Box: by MetaBox.io – 5.4.8
Multibanco, MB WAY, Credit card and Payshop (IfthenPay) for WooCommerce: by Webdados – 5.1.2
NIF (Num. de Contribuinte Português) for WooCommerce: by Webdados – 4.2.5
PixelYourSite: by PixelYourSite – 8.2.8
Slider Revolution: by ThemePunch – 6.5.8
Rank Math SEO: by Rank Math – 1.0.75
Simple Banner: by Ryan Petersen – 2.10.6
Sober Addons: by UIX Themes – 1.6.0
Soo Demo Importer: by UIX Themes – 1.2.1
Soo Wishlist: by UIX Themes – 1.2.5
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.63WCBoost – Variation Swatches: by WCBoost – 1.0.5
WooCommerce Cancel Abandoned Order: by studio RVOLA – 1.9.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
Woo Discount Rules PRO 2.0: by Flycart – 2.3.4
Woo Discount Rules: by Flycart – 2.3.9
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4
WooCommerce Conversion Tracking: by weDevs – 2.0.9
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.3
Store Toolkit for WooCommerce: by Visser Labs – 2.3.1
WooCommerce: by Automattic – 5.8.0
WP All Export Pro: by Soflyy – 1.7.2
WP-Optimize – Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.12WP All Export – WooCommerce Export Add-On Pro: by Soflyy – 1.0.3
Smart Coupons for WooCommerce: by WebToffee – 1.3.4
YITH WooCommerce Wishlist: by YITH – 3.2.0### Inactive Plugins (13) ###
Akismet Anti-Spam: by Automattic – 4.2.1
CTX Feed: by WebAppick – 4.4.34
Jetpack: by Automattic – 10.3
Maintenance: by WebFactory Ltd – 4.03
Payline: by Monext – 1.3.6
Popup Maker: by Popup Maker – 1.16.2
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
WC Pickup Store: by Keylor Mendoza A. – 1.7.3
WooCommerce Admin: by WooCommerce – 2.8.0
WooCommerce PayPal Payments: by WooCommerce – 1.6.1
WOOCS – WooCommerce Currency Switcher: by realmag777 – 1.3.7.1
WPBakery Page Builder: by Michael M – WPBakery.com – 6.7.0
WP Fastest Cache: by Emre Vona – 0.9.5### Dropin Plugins (1) ###
advanced-cache.php: advanced-cache.php
### Settings ###
API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: ?
### WC Pages ###
Shop base: #2851 – /shop/
Cart: #6 – /cart/
Checkout: #7 – /checkout/
My account: #8 – /my-account/
Terms and conditions: #3061 – /terms-and-conditions/### Theme ###
Name: Sober
Version: 3.2
Author URL: https://uix.store
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?### Templates ###
Overrides: sober/woocommerce/cart/cart-shipping.php
sober/woocommerce/cart/cart.php
sober/woocommerce/cart/mini-cart.php
sober/woocommerce/checkout/form-checkout.php
sober/woocommerce/checkout/form-coupon.php
sober/woocommerce/checkout/form-login.php
sober/woocommerce/checkout/review-order.php
sober/woocommerce/emails/customer-processing-order.php
sober/woocommerce/global/form-login.php
sober/woocommerce/global/quantity-input.php
sober/woocommerce/global/wrapper-end.php
sober/woocommerce/global/wrapper-start.php
sober/woocommerce/loop/add-to-cart.php
sober/woocommerce/loop/price.php
sober/woocommerce/loop/result-count.php
sober/woocommerce/myaccount/dashboard.php
sober/woocommerce/myaccount/form-edit-account.php
sober/woocommerce/myaccount/form-login.php
sober/woocommerce/myaccount/my-address.php
sober/woocommerce/notices/error.php
sober/woocommerce/notices/success.php
sober/woocommerce/order/form-tracking.php
sober/woocommerce/single-product/add-to-cart/external.php
sober/woocommerce/single-product/add-to-cart/grouped.php
sober/woocommerce/single-product/add-to-cart/simple.php
sober/woocommerce/single-product/add-to-cart/variable.php
sober/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
sober/woocommerce/single-product/product-image.php
sober/woocommerce/single-product/product-thumbnails.php
sober/woocommerce/single-product/related.php
sober/woocommerce/single-product/review-meta.php
sober/woocommerce/single-product/tabs/additional-information.php
sober/woocommerce/single-product/tabs/tabs.php
sober/woocommerce/single-product/up-sells.php
sober/woocommerce/single-product-reviews.php### Templates ###
thumbnail:
medium:
medium_large:
large:
1536×1536:
2048×2048:
post-thumbnail:
sober-blog-thumbnail:
sober-blog-grid:
sober-widget-thumbnail:
woocommerce_thumbnail:
woocommerce_single:
woocommerce_gallery_thumbnail:
shop_catalog:
shop_single:
shop_thumbnail:
sober_wc_gallery_thumbnail:
ppec_logo_image_size:
ppec_header_image_size:### Action Scheduler ###
Canceled: 2
Oldest: 2021-10-10 17:21:33 +0000
Newest: 2021-11-02 14:38:41 +0000Complete: 2,973
Oldest: 2021-11-03 14:50:10 +0000
Newest: 2021-11-05 14:10:20 +0000Failed: 58,193
Oldest: 2020-11-22 23:05:09 +0000
Newest: 2021-02-15 10:45:26 +0000Pending: 5
Oldest: 2021-11-05 15:10:20 +0000
Newest: 2021-11-07 10:07:55 +0000### Status report information ###
Generated at: 2021-11-05 14:28:40 +00:00
Can you also please let us know how you’re putting the products on your front page? Is it your theme’s setting, or is a plugin putting them there?
If it helps, it′s happend on the previous template as well. The display is made on a template widget. Also on the other pages.
This kind of problem is usually caused by a conflict with your theme or with another plugin.
?
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Hi @crestanads,
Hopefully, you were able to get this conflict sorted out. Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.
If you have any questions or trouble, please open up a new thread and we’ll be happy to help out.
Take care
@3sonsdevelopment and @oaoyadeyi , thank you very much for your time and help. I haven′t had the time to do the procedure but I’ll let you know the result as soon as possible!
- The topic ‘How to display always right number of products on home page’ is closed to new replies.
