How to dismiss messages remotely?

  • Resolved cutu234

    (@cutu234)


    1 month, 3 weeks ago

    I appreciate your good work, I really do. However, the BackWPup dashboard messages can get a little bit annoying. In addition to that, sommetimes they will never dismiss without running manual database queries. This is not a major issue per se. But if you maintain customer sites remotely, you simply have no idea whether a message re-appears in the dashboard. So, you have to log-in to each and every customer site to check for a message. Which is quite time-cosuming.

    Can we remotely dismiss these messages via wp-cli or a database query?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support BWU Support

    (@saranshwpm)

    Hi,

    Thank you for reaching out.

    When a notification is clicked, it should be dismissed automatically, and this works for almost all users. We discovered only a few instances where this problem occurs. Unfortunately, I do not know of any way to enforce this remotely other than reinstalling or updating the database.

    Best Regards,

    Thread Starter cutu234

    (@cutu234)

    Sorry, I mixed up 2 different topics. This is not about the never-dismiss-issue. This is most annoying but happens not very often.

    This post is about the messages per se. I just don’t want them at all. However, if they can’t be disabled globally, could I run a command remotely to dismiss them? I just don’t want to have to log-in to each an every site.

    In my humble opinion, messages that are not crucial for the plugin to work should always be optional.

    Thank you.

    Plugin Support BWU Support

    (@saranshwpm)

    Hi,

    There are some changes scheduled in the UI of BackWPUp. I would advise waiting for the UI updates, which will be much more focused, even though I do not currently have the requested solution.

    I appreciate your patience.

    Best Regards,

    Thread Starter cutu234

    (@cutu234)

    Thank you. Please, don’t get me wrong. I am not a nitpicker. Yesterday, I logged in to a customer account and had to dismiss 3 (!) BackWPup notfications that took almost one third of the available space on my pretty large monitor. Many customers simply don’t know what to do with these messages.

Viewing 4 replies - 1 through 4 (of 4 total)
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